VoiceDesk AI

Never miss another customer call.

VoiceDesk AI answers every call, qualifies leads, books appointments, and transfers urgent callers—24 hours a day—so your business never loses another opportunity.

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Built for businesses that cannot afford to miss a call

  • HVAC
  • Plumbing
  • Dental
  • Salons
  • Legal
  • Home Services

Benefits

Everything your front desk should do

VoiceDesk AI answers, qualifies, books, and escalates—so your team can focus on the work that matters.

  • Answer every call, 24/7

    Your AI receptionist picks up nights, weekends, and holidays—so callers reach someone every time.

  • Book appointments automatically

    Connect your calendar and let VoiceDesk schedule visits without phone tag or missed follow-ups.

  • Qualify and capture leads

    Collect service type, urgency, location, and contact details before your team follows up.

  • Transfer urgent calls

    Define when the AI should escalate to a live teammate—and hand off with conversation context.

  • Send confirmations and summaries

    Callers get booking confirmations; your team receives structured summaries after each call.

  • Learn from the business knowledge base

    Train your receptionist on services, pricing, policies, and FAQs specific to your business.

How it works

Up and running in three steps

Designed to go live quickly—without weeks of custom integration work.

  1. 01

    Connect your phone

    Forward your existing business line or add a new number. VoiceDesk works with the setup you already have.

  2. 02

    Train your receptionist

    Add services, hours, FAQs, and booking rules. Customize greetings and when calls should escalate.

  3. 03

    Start answering calls

    Go live, monitor conversations, review transcripts, and refine responses as you learn what works.

Product

A clear view of every conversation

From the first ring to the booked appointment—monitor calls, transcripts, and scheduling in one dashboard.

Call inbox

Review every conversation—booked, qualified, or escalated—in one place.

Call inbox

Today

  • James Rivera

    Plumbing repair

    Booked

    2 min ago

  • Unknown caller

    General inquiry

    Lead

    18 min ago

  • Maria Chen

    Emergency

    Transferred

    1 hr ago

Live transcript

Follow the conversation in real time and revisit details after the call.

Live transcript

Live
AI

Good afternoon, Bright Smile Dental. How can I help you today?

Caller

I need to reschedule my cleaning for next week.

AI

I have Tuesday at 2:00 PM or Thursday at 10:00 AM. Which works better?

Appointment calendar

See bookings the AI confirmed and keep your schedule in sync.

Appointment calendar

Aug 4–8

Mon

Tue

Cleaning

2:00 PM

Wed

Thu

Consult

10:00 AM

Fri

Confirmed

James Rivera · Tue 2:00 PM

Business hours and escalation settings

Control when VoiceDesk answers and when calls should reach your team.

Hours & escalation

Business hoursMon–Fri 8–6
After-hours modeAI answers
Emergency transferOn-call line
Escalate on requestEnabled

Solutions

Built for appointment-driven businesses

Whether you run a clinic, salon, or service company, VoiceDesk adapts to how your front desk works.

HVAC and plumbing

Capture service calls and keep the schedule full

  • Triage urgent vs. routine repair requests
  • Book technician visits from available calendar slots
  • Collect address, issue details, and contact info upfront

Dental practices

Keep chairs booked without interrupting chairside care

  • Schedule cleanings, consultations, and follow-ups
  • Handle rescheduling and cancellation requests
  • Answer common hours, location, and insurance questions

Salons and spas

Book appointments while your team stays with clients

  • Match callers with the right service and provider
  • Send booking confirmations after each reservation
  • Capture new client preferences and contact details

Legal and professional services

Qualify inquiries before they reach your desk

  • Screen matter type and urgency professionally
  • Schedule consultations with intake details captured
  • Route time-sensitive requests to the right person

Pricing

Simple plans for growing front desks

Early access pricing

Plans and included usage may change before public launch.

Starter

$49/month

For solo operators and small teams getting started.

  • 1 AI receptionist
  • 1 phone number
  • Appointment booking
  • Call transcripts
  • Email summaries
  • Estimated monthly usage allowance
Join Early Access
Most popular

Professional

$149/month

For growing businesses with steady inbound call volume.

  • Everything in Starter
  • Up to 3 phone numbers
  • Multiple calendar connections
  • Custom greetings and routing
  • Priority support
  • Higher estimated usage allowance
Join Early Access

Business

$349/month

For multi-location teams and higher call volume.

  • Everything in Professional
  • Multi-location support
  • Advanced escalation rules
  • Knowledge-base training
  • Dedicated onboarding
  • Custom usage allowance
Join Early Access

Resources

Frequently asked questions

Straight answers to the questions teams ask before getting started.

Can VoiceDesk transfer calls to a live person?
Yes. You set escalation rules—for example, emergency keywords, VIP callers, or an explicit request to speak with someone. VoiceDesk can transfer the call to your team with context from the conversation.
Can I use my existing phone number?
Yes. Most businesses keep their current number and forward calls to VoiceDesk. You can also provision a new number through the platform if you prefer.
Which calendars does VoiceDesk integrate with?
VoiceDesk is designed to work with popular calendar providers such as Google Calendar and Microsoft Outlook. Appointments booked by the AI appear on your connected calendar.
Are calls recorded?
Recording is configurable per account. When enabled, recordings and transcripts are available from your dashboard. You control retention settings and can disable recording when required.
What languages are supported?
English is supported today, with additional languages on the roadmap. You can configure greetings and language preferences for the markets you serve.
How long does setup take?
Most businesses can connect a phone line, add business details, and configure hours and escalation rules in under an hour. More complex knowledge bases may take longer to refine.

Ready to stop missing customer calls?

Join early access and see how VoiceDesk AI can handle your front desk around the clock.

Join Early AccessBook a Demo