Call inbox
Review every conversation—booked, qualified, or escalated—in one place.
Call inbox
TodayVoiceDesk AI
Never miss another customer call.
VoiceDesk AI answers every call, qualifies leads, books appointments, and transfers urgent callers—24 hours a day—so your business never loses another opportunity.
Built for businesses that cannot afford to miss a call
- HVAC
- Plumbing
- Dental
- Salons
- Legal
- Home Services
Benefits
Everything your front desk should do
VoiceDesk AI answers, qualifies, books, and escalates—so your team can focus on the work that matters.
Answer every call, 24/7
Your AI receptionist picks up nights, weekends, and holidays—so callers reach someone every time.
Book appointments automatically
Connect your calendar and let VoiceDesk schedule visits without phone tag or missed follow-ups.
Qualify and capture leads
Collect service type, urgency, location, and contact details before your team follows up.
Transfer urgent calls
Define when the AI should escalate to a live teammate—and hand off with conversation context.
Send confirmations and summaries
Callers get booking confirmations; your team receives structured summaries after each call.
Learn from the business knowledge base
Train your receptionist on services, pricing, policies, and FAQs specific to your business.
How it works
Up and running in three steps
Designed to go live quickly—without weeks of custom integration work.
- 01
Connect your phone
Forward your existing business line or add a new number. VoiceDesk works with the setup you already have.
- 02
Train your receptionist
Add services, hours, FAQs, and booking rules. Customize greetings and when calls should escalate.
- 03
Start answering calls
Go live, monitor conversations, review transcripts, and refine responses as you learn what works.
Product
A clear view of every conversation
From the first ring to the booked appointment—monitor calls, transcripts, and scheduling in one dashboard.
Live transcript
Follow the conversation in real time and revisit details after the call.
Live transcript
LiveAI
Good afternoon, Bright Smile Dental. How can I help you today?
Caller
I need to reschedule my cleaning for next week.
AI
I have Tuesday at 2:00 PM or Thursday at 10:00 AM. Which works better?
Appointment calendar
See bookings the AI confirmed and keep your schedule in sync.
Appointment calendar
Aug 4–8Mon
Tue
Cleaning
2:00 PM
Wed
Thu
Consult
10:00 AM
Fri
Confirmed
James Rivera · Tue 2:00 PM
Business hours and escalation settings
Control when VoiceDesk answers and when calls should reach your team.
Hours & escalation
Business hoursMon–Fri 8–6
After-hours modeAI answers
Emergency transferOn-call line
Escalate on requestEnabled
Solutions
Built for appointment-driven businesses
Whether you run a clinic, salon, or service company, VoiceDesk adapts to how your front desk works.
HVAC and plumbing
Capture service calls and keep the schedule full
- Triage urgent vs. routine repair requests
- Book technician visits from available calendar slots
- Collect address, issue details, and contact info upfront
Dental practices
Keep chairs booked without interrupting chairside care
- Schedule cleanings, consultations, and follow-ups
- Handle rescheduling and cancellation requests
- Answer common hours, location, and insurance questions
Salons and spas
Book appointments while your team stays with clients
- Match callers with the right service and provider
- Send booking confirmations after each reservation
- Capture new client preferences and contact details
Legal and professional services
Qualify inquiries before they reach your desk
- Screen matter type and urgency professionally
- Schedule consultations with intake details captured
- Route time-sensitive requests to the right person
Pricing
Simple plans for growing front desks
Transparent monthly pricing
Founding Customer Pricing
Special pricing is currently available for a limited number of founding customers participating in our pilot program.
Starter
$99/month
For solo operators and small teams getting started.
- Answers inbound calls
- Greets customers
- Qualifies callers
- Transfers calls
- Takes messages
- Keep your existing number or provision a new one
- Forward calls to VoiceDesk around the clock
- No hardware or phone lines to manage
- Connects to Google Calendar and Microsoft 365
- Prevents double booking
- Sends confirmation emails automatically
- Searchable transcript of every call
- Downloadable for your records
- Full audit history of what was said
- Instant notification after each call
- Caller information at a glance
- Conversation summary without listening back
- Upload FAQs, company policies, pricing, and services
- The AI always answers consistently
- Train it once — it answers every call the same way
- Open/closed logic built in
- Holiday schedules
- After-hours and emergency routing
- Call volume overview
- Missed calls
- Booking rate
- Callers never hit a dead end
- Messages captured with caller details
- Transcribed and delivered to your team
- Monthly allowance of AI-handled call minutes
- Use it for answering, qualifying, and booking
- Overage options discussed during onboarding
Most Popular
Professional
$249/month
For growing businesses with steady inbound call volume.
- Everything in Starter
- Multiple numbers under one account
- Separate lines for locations, teams, or brands
- Unified call history and analytics
- Link several calendars across your team
- Book into the right calendar automatically
- Keep availability in sync everywhere
- Handles conversations naturally
- Supports interruptions
- Escalates to a live person when required
- On-brand opening and hold messages
- Different greetings for business hours and after hours
- Update anytime without touching code
- HubSpot
- Salesforce
- Zapier
- API integrations
- Multiple users on one account
- Granular permissions
- Call routing to the right teammate
- Call volume trends
- Missed calls and booking rate
- AI performance and answer quality
- Priority response
- Onboarding help
- Technical assistance when you need it
- Monthly allowance of AI-handled call minutes
- Use it for answering, qualifying, and booking
- Overage options discussed during onboarding
Business
$499/month
For multi-location teams and higher call volume.
- Everything in Professional
- One account across every location
- Location-specific numbers, hours, and greetings
- Consistent front-desk experience everywhere
- Escalate on keywords, VIP callers, or request
- Route urgent callers to the right person
- Hand off with full conversation context
- Guided setup for your FAQs and policies
- We help refine answers for your services
- Answers stay consistent on every call
- Hands-on setup with our team
- Phone line, knowledge base, and hours configured
- Live before you go on your own
- Dedicated help from our team
- Priority response times
- Technical assistance for complex setups
- Uptime commitment
- Response targets
- Enterprise-grade support
- Connect your existing stack
- API access for custom workflows
- Built to fit how your team operates
- Monthly allowance of AI-handled call minutes
- Use it for answering, qualifying, and booking
- Overage options discussed during onboarding
- Minutes and features tailored to your volume
- Predictable pricing at scale
- Agreed during onboarding
Need more AI call minutes?
Every plan includes a monthly allowance of AI call minutes. If you exceed your included allowance, you can choose to:
- Continue with automatic overage billing
- Upgrade to a larger plan
- Set a usage cap
Additional usage pricing is discussed during onboarding.
Resources
Frequently asked questions
Straight answers to the questions teams ask before getting started.
Can VoiceDesk transfer calls to a live person?
Yes. You set escalation rules—for example, emergency keywords, VIP callers, or an explicit request to speak with someone. VoiceDesk can transfer the call to your team with context from the conversation.
Can I use my existing phone number?
Yes. Most businesses keep their current number and forward calls to VoiceDesk. You can also provision a new number through the platform if you prefer.
Which calendars does VoiceDesk integrate with?
VoiceDesk is designed to work with popular calendar providers such as Google Calendar and Microsoft Outlook. Appointments booked by the AI appear on your connected calendar.
Are calls recorded?
Recording is configurable per account. When enabled, recordings and transcripts are available from your dashboard. You control retention settings and can disable recording when required.
What languages are supported?
English is supported today, with additional languages on the roadmap. You can configure greetings and language preferences for the markets you serve.
How long does setup take?
Most businesses can connect a phone line, add business details, and configure hours and escalation rules in under an hour. More complex knowledge bases may take longer to refine.
How are AI minutes calculated?
AI call minutes measure the time the AI receptionist spends actively handling a call—answering, qualifying leads, and booking appointments. Each plan includes a monthly allowance of AI call minutes (for example, 300 on Starter).
What happens if I exceed my monthly allowance?
You choose how to handle it: automatic overage billing, an automatic plan upgrade, or a usage cap that pauses the AI receptionist once the included minutes are used. Specific overage pricing is discussed during onboarding.
Can I upgrade at any time?
Yes. You can move to a higher plan at any time—most businesses upgrade as their call volume grows. Our team will help you pick the right plan during onboarding.
Do unused minutes roll over?
No. Included AI call minutes are monthly, and unused minutes do not carry over to the next cycle.
Ready to stop missing customer calls?
Start your pilot and see how VoiceDesk AI can handle your front desk around the clock.